"CREATING A WORLD CLASS ENVIRONMENT WHERE BUSINESSES CAN PROSPER AND GROW"

+ View Navigation

Call Center Benefit Counselor

Date Posted: 7/10/2017

Location: Urbandale, IA

Job Description:

Looking for a Great Job? Mercer is HIRING Call Center Benefit Counselors in:

Urbandale, IA

* Full-time positions * PAID Training * Great Benefits start on your FIRST Day *

Description

The purpose of this position is to assist employees and help them to select and enroll into employer sponsored and voluntary benefits. Counselors will answer incoming calls, navigate our enrollment system and are trained to utilize our tools and resources to assist, and provide superior service to our customer. They will continuously strive to improve by utilizing various resources. They will have the ability to communicate with impact, apply critical thinking and show a strong desire to drive for results while working independently in a fast-paced, team-oriented environment. 
*full job description can be found online*

Qualifications

  • High School Diploma required; 4 year college degree preferred
  • 1-2 years customer service or sales experience preferred
  • Excellent communication skills (both verbal and written), 
  • Proficient in working with web based applications and Microsoft Office, ability navigate multiple systems without assistance 
  • Must obtain life and health license within 30 days of employment start date. (training & materials provided!)
  • [Bilingual Benefit Counselors are required to be fluent in Spanish and English]


Click on link below for immediate consideration, apply online today:

Urbandale, IA Benefit Counselor:
https://mmc.taleo.net/careersection/2/jobdetail.ftl?job=URB0046M&tz=GMT-05%3A00

Copyright © 2018 West Des Moines Chamber of Commerce. All Rights Reserved.  |   Privacy Policy   |   Site by Spinutech