Inside Sales Representative
Date Posted: 1/8/2018
Location: Des Moines, IA
Waste Connections of Iowa is looking for a part-time Inside Sales Representative to join our team at our location in Des Moines.
DUTIES AND RESPONSIBILITIES:
o Retaining and growing commercial waste removal and disposal services
o Working with Outside Sales Representatives to help keep existing customers
o Interacting with customers, non-profit, business associations and trade shows
o Must be good at problem-solving and handling disgruntled customers
o Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
o Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
o Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
o Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
o Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
MINIMUM JOB REQUIREMENTS:
o At least 2-3 years of Customer Service and Sales experience.
o Experience with MS Word, Excel, and Email preferred. Typing and 10-key skills are required.
o Excellent organization and communication skills.
o Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
Apply today and Connect with Your Future!
Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Female/Disabled/Veterans)
To apply please visit http://www.wasteconnections.com and apply online.
If questions, please contact Frank Arata at 865-312-9518